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Data Retention

This page describes how long each type of data is kept in Magic Dashboard.

Active Organizations​

Retention for Organizations active on the platform.

Data typeTime (in months)
Events12
Webhook deliveries12
Emails sent12
Audit logs12
API requests3
Portal usersIndefinitely
Platform usage12
Any data not listedIndefinitely

Inactive Organizations​

Retention for canceled or suspended Organizations.

Data typeTime (in months)
Events1
Webhook deliveries1
Emails sent1
Audit logs3
API requests1
Portal users3
Platform usage3
Any data not listed3

The retention times above may change at any time.

Sandbox​

Sandbox data may be wiped at any time without prior notice. Do not rely on Sandbox for long-term retention of test data.